Apex Loan App Review: Customer Care Number, APK Download
When you need cash urgently in Nigeria, loan apps can feel like a lifeline. Apex Loan promises just that — fast, secure, and collateral-free loans with zero paperwork. But what’s the real story from the users? We tested the app and gathered real reviews to give you the full picture.
What Is Apex Loan?
Apex Loan is a Nigerian mobile app that lets users apply for short-term loans directly from their smartphones. You don’t need to visit a bank or present collateral. It’s pitched as a quick-fix for financial emergencies.
Loan Details:
- Loan Amount: ₦5,000 – ₦500,000
- Loan Term: 91 to 180 days
- Annual Percentage Rate (APR): 12% – 33%
Loan Example:
Borrow ₦50,000 for 180 days at a 24% APR:
- Interest = ₦5,917
- Total Repayment = ₦55,917
Everything’s laid out transparently, at least on paper.
How Does Apex Loan Work?
- Download and Sign Up: Available on Google Play. Registration needs your phone number, BVN, and basic info.
- Apply for a Loan: Provide your income and bank details.
- Get Approved Instantly: Their algorithm checks your creditworthiness.
- Receive Funds: If approved, funds are sent directly to your bank.
User Experience: The Good, The Bad, and The Warnings
👍 Positive Reviews
Many users praise Apex Loan for its speed and simplicity:
“My experience, I must say, was awesome. Smooth registration. Recommended for anyone in need.” — Collins Obaika, April 28, 2025
“Very simple and fast in attending to customers. I recommend Apex App to anyone that needs a loan.” — Emmanuel Nwigwe, April 30, 2025
“A great app, very easy to process. My God increase you in all ramifications.” — Mercy Attah, May 10, 2025
These reviews suggest that for many users, Apex Loan delivers on its promise of speed and convenience.
👎 Negative Reviews & Complaints
Not all experiences are positive. Several users raised serious red flags:
“I received a message about a pending loan due in 24 hours. I repaid immediately but never saw any funds disbursed. The agent who contacted me won’t answer calls. Reporting them to my bank. APEX THIEVES.” — Lawrence Okechukwu, May 2, 2025
“How can you display ₦4,000 on the dashboard, disburse only ₦2,000, and expect me to repay over ₦4,000? Please withdraw the loan.” — Emmanuel Nwigwe, April 30, 2025
“Scam application. Poor network. Fraudulent transaction activity. Don’t even download it.” — Alex Stegnitz, April 14, 2025
“Loan review taking too long. Still haven’t received funds.” — Saviour Aniete, May 15, 2025
These comments show a pattern of disbursement issues, customer service lapses, and transparency concerns.
Pros of Using Apex Loan
- ✅ No Collateral Needed: Great for people without physical assets.
- ✅ Fast Application: Registration and loan request process are straightforward.
- ✅ Transparent APR Info: Rates are listed before you accept the loan.
- ✅ National Access: Available to any Nigerian citizen 18+ with a valid bank account.
- ✅ Data Protection: Claims to follow strict security policies (Privacy Policy).
Cons and Cautions
- ⚠️ Disbursement Confusion: Some users claim to have repaid loans they never received.
- ⚠️ Customer Support Issues: Unresponsive agents reported.
- ⚠️ Partial Disbursements: Some users report receiving less than what was displayed.
- ⚠️ High APR for Some: Interest rates can be steep if your credit score is low.
- ⚠️ Negative Sentiment: Several users consider the app a scam.
Who Should Use Apex Loan?
If you:
- Need emergency cash within the day.
- Understand short-term borrowing.
- Are okay with variable interest rates.
Then Apex Loan could work — but double-check your disbursement and read all terms before repayment.
Avoid it if you:
- Need long-term financial solutions.
- Want perfect transparency or human customer support.
Contact Details
If you run into issues, here’s how to reach them:
- Email: [email protected]
- Phone: 09022348161
- Address: 78 Ogunnusi Road, Ojodu Berger, Lagos State
- Hours: Mon–Fri, 9:00 AM – 6:00 PM
Final Verdict: Is Apex Loan Legit or a Risky Bet?
Apex Loan does what it promises for many users — fast, paperless loans with no collateral. But it’s not perfect. Reports of unexplained charges, unreceived funds, and poor customer service are too common to ignore.
Our advice: Proceed with caution. If you use Apex Loan, document everything, verify fund receipt before repaying, and contact support immediately if anything seems off.
Rating: ⭐⭐⭐ (3/5) — Works well for some, but trust issues for others.
