Your FirstBank account statement is a valuable tool that can help you resolve transaction disputes. It shows the history of all transactions that have taken place on your account, including deposits, withdrawals, POS payments, and ATM withdrawals.
If you have a dispute with someone about a transaction, you can check your account statement to see if the transaction is listed. If the transaction is listed, you can use the statement to prove that the transaction took place.
For example, let’s say you transferred money to a friend, but they are claiming not to have received it. You can check your account statement to see if the transfer is listed. If the transfer is listed, you can show your friend the statement as proof that the transfer took place.
Similarly, if someone claims to have sent you money, you can check your account statement to see if the deposit is listed. If the deposit is listed, you can show the person the statement as proof that they sent you money.
In addition to resolving transaction disputes, your FirstBank account statement can also be used to track your spending habits and to identify potential fraud. By regularly reviewing your statement, you can stay on top of your finances and take steps to protect your account from fraud.
How to check your First Bank statement of account
There are four main methods you can use to check your First Bank statement of account. You can use any of these methods depending on what you need and which of them is the most convenient for you.
- By dialing the USSD code
- By visiting a branch near you
- Through the First Mobile application
- Send e-mail request
By dialing the USSD code
Dialing the USSD code is the easiest and fastest way to get your account statement as the service delivers your request instantly. To get your First Bank account statement, dial *894# from the registered phone number connected to your account. Next, select ‘Quick Banking’ from the pop-up prompt, then select ‘Enquiry Services’ on the next prompt. Finally, select ‘Mini Statement’, an SMS will be sent to your number with the details of your last 5 transactions.
This method only shows you the last 5 amounts to go in or out of your account and account balance, it does not show other details like sender’s/recipient’s name and dates. If you want those details you have to use the other methods.
By visiting a branch near you
You can also get your First Bank statement of account by visiting any branch near you. You will be given a form to fill and asked to do your BVN print-out to confirm you are the owner of the account.
This method can be time consuming and tedious as you’ll most likely have to join a queue at the bank and fill-out multiple forms. This method only avail you of a black and white hard copy of your statement of account which might not be ideal if you intend to use the document for address verification.
Through the First Mobile application
The First Bank mobile app allows you to see your statement of account on the app. Simply download the app from Google play store if you use Android or the App store for iOS devices. From your dashboard, click ‘History’ and your last 20 transactions will be displayed.
Send e-mail request
The most effective way to get your First Bank statement of account is to request for a PDF soft copy sent to your registered email address.
First, you will need to connect your email address to your account and activate it to receive transaction alerts. Next, send a request to firstcontactrequests@firstbanknigeria.com with your account number, and the exact dates you want in your statement.
You will receive a PDF copy within 24 hours, be sure to send the request from the registered email address activated to receive transaction alerts on your account.
Benefits of checking your statement of account regularly
- You can identify unauthorized transactions and take steps to protect your account from fraud.
- You can track your spending habits and make adjustments to your budget as needed.
- You can see if there are any errors in your account balance.
- You can keep a record of your transactions for tax purposes.
Checking your FirstBank account statement regularly is a good habit to get into. It can help you stay on top of your finances and protect your account from fraud.
Why you might need your bank statement of account
The main reason to request for your statement of account is to see all transactions that took place on your account within a given period, this can help to resolve disputes when you have claims of non-remittance. It clearly shows all the money coming in or out of your account even when you don’t receive SMS alert due to network issues.
You can also use your statement of account for official purposes to verify your address since it contains your name and address. Your First bank statement of account is an official document that can be used to verify the name and address of the holder. To use this, you will need the PDF softcopy that is in color and that clearly shows the First Bank logo and other information.
