Hizo App Review (2025): Is This Cross-Border Payment App Worth Using?
If you’re looking for a cross-border money transfer app in Nigeria that promises fast, secure, and borderless transactions, Hizo is one of the new contenders making waves in the fintech space. Designed to help users send money, convert currencies, and make international payments, Hizo is marketed as a tool for financial empowerment across Africa and beyond.
But what is the real experience like for users? Is Hizo reliable? Are the transaction fees worth it? In this review, we break down the pros and cons of the Hizo money transfer app, using direct user feedback and industry best practices to help you decide if it’s right for you.
What Is Hizo?
Hizo is a digital payment and money transfer app that allows users to send funds across borders, pay for goods and services internationally, and convert foreign currencies with ease. Whether you’re sending money to Tanzania, buying products from the UK, or funding a business partner in Ghana, Hizo promises seamless international transactions with just a few taps.
Key Features of Hizo App
- Instant Cross-Border Transfers: Send money to other countries in minutes.
- Multi-Currency Support: Convert and transact in multiple currencies with live exchange rates.
- Low Transaction Fees: Marketed as offering competitive fees, though user feedback suggests some dissatisfaction.
- Robust Security: Encrypted transactions and data protection measures to secure your funds.
- Business & Personal Use: Suitable for travelers, freelancers, and entrepreneurs.
Hizo User Experience: What Real Users Are Saying
Here’s a summary of what users have said about Hizo on the Google Play Store:
Positive Experiences
Tobiloba Stephen Ademoye (June 2025)
“Great app, needs more work though. A few bugs, but overall very efficient.”
Peremobowei Agiddi (May 2025)
“Great app with a wonderful user experience. I particularly love the ease of transactions with the Hizo App.”
Dilichukwu Udemba (August 2024)
“Best app to use for spending Naira across Africa.”
These users highlight the user-friendly interface, efficiency, and the ease of making payments across African countries as standout features.
Negative Reviews and Concerns
Hills Studio (July 2025)
“Terrible app, poor customer service. Made a transfer to someone in Tanzania but it never went through. My money was never refunded.”
Nnagbo Daniel (July 2025)
“It’s a criminal app. The minute I funded my account, it stopped opening.”
Ruth Enebeli (June 2025)
“Great app but the charges are too high.”
ALEKE SAMUEL (July 2025)
“Great app but they kept increasing their fees and rates, making it hard to consider using.”
These reviews raise valid concerns around high transaction fees, technical glitches, and slow customer support, which can undermine trust in a financial platform.
Is Hizo Safe and Legit?
Hizo appears to be a legitimate fintech platform, with thousands of downloads and a growing user base. However, several users have complained about failed transactions, delayed refunds, and unresponsive support, which are red flags for a financial services app.
If you’re planning to use Hizo for high-value or business-critical payments, it’s advisable to start small and monitor your experience before fully committing.
Hizo vs Other Cross-Border Payment Apps
When compared to similar apps like Chipper Cash, Eversend, or Sendwave, Hizo offers a sleek interface and multi-currency wallet capabilities. However, apps like Chipper and Eversend currently offer:
- Lower transaction fees
- Faster support response
- Better uptime and stability
If your main focus is cheap international transfers or frequent payments, you might want to compare Hizo side-by-side with these alternatives.
Pros and Cons of Hizo
Pros
- Simple, mobile-first design
- Supports multiple currencies
- Enables international payments from Nigeria
- Works for both personal and business use
- Potential for Naira-to-Africa transactions
Cons
- Transaction fees may be higher than advertised
- Reports of app freezing after funding
- Refund delays and poor customer support
- Inconsistent transfer reliability to some countries
Final Verdict: Should You Use Hizo?
If you’re looking for a modern, mobile-friendly African cross-border payment app, Hizo offers a promising platform for international money transfers, especially within Africa. It provides core features such as currency conversion, multi-country access, and seamless digital transactions.
However, based on user feedback, the app needs improvements in customer service, stability, and pricing transparency. For now, Hizo may be best suited for low-risk personal transfers or experimental use, while heavier users or businesses may want to wait for system upgrades or consider more established platforms.
Frequently Asked Questions (FAQs)
Is Hizo a legit money transfer app in Nigeria?
Yes, Hizo is a legitimate app offering cross-border payments. However, user complaints about failed transfers and high fees suggest caution is needed.
Can I use Hizo to send money to East Africa?
Yes. Hizo supports payments to countries like Tanzania and Kenya, though some users report delayed or failed transactions.
How much does Hizo charge for international transfers?
Transaction fees vary based on the currency and country, but many users claim the fees are higher than expected.
Is Hizo better than Chipper Cash or Eversend?
Hizo offers similar features, but it currently lags behind competitors in terms of customer support, trust, and app reliability.
