NeoCash Loan App Review 2025 – APK Download, Customer Care Number
NeoCash is a mobile loan application developed by Shepherd Trust Microfinance Bank, a licensed Nigerian bank that has been serving customers since 2011. It is exclusive to Lagos State residents and promises fast access to loans between ₦5,000 and ₦5,000,000 without collateral or a guarantor.
But how reliable is it in real-world use? Let’s break it down.
Loan Features
- Loan Amount: ₦5,000 – ₦5,000,000
- Repayment Period: 61 days to 12 months
- Annual Percentage Rate (APR): 30% – 120% per annum
- Collateral: Not required for most loans
- Payout Speed: Credited immediately after approval
💡 Example: Borrow ₦100,000 for 3 months at 30% APR.
Monthly payment: ₦35,833
Total repayment: ₦107,500
Requirements to Apply
To qualify for a NeoCash loan, you’ll need:
- A steady source of income (salary or business)
- Bank statement (to verify income)
- Government-issued ID (e.g., NIN, Driver’s License, Voter’s Card)
- A good credit history
How to Download the NeoCash App (APK)
You can download NeoCash from:
- Google Play Store: Search for “NeoCash”
- NeoCash APK: If unavailable in your region, you can download the APK directly from trusted APK websites or the official NeoCash site (https://neocash.ng).
- iOS: Currently, there’s no official iOS version.
How to Apply for a Loan
- Download & Install the NeoCash app.
- Register with your personal details and verify your identity.
- Submit Requirements including bank statement and ID.
- Choose Loan Amount & Tenure.
- Wait for Approval – if approved, funds are sent directly to your bank account.
Customer Care Contact
📍 Office Address: 12 Oladele Kadiri Close, Off Nob-Oluwa Street, Ogba, Lagos.
📞 Phone Number: +234 (0)1 229 3371
💬 WhatsApp: 0808 125 0499
📧 Email: [email protected]
🌐 Website: https://neocash.ng
Pros
✅ Large loan range – up to ₦5 million
✅ No collateral or guarantor for most loans
✅ Lagos-based microfinance bank with physical office
✅ Some positive reviews on fast transfers and fair interest rates
Cons (from Real User Reviews)
❌ Intrusive Application Process – Salary account details and extra verification steps frustrate many users
❌ Rejection of Small Loans – Even ₦50,000 requests have been declined as “too small”
❌ Unexpected Debits – Some users report being charged for bank statement verification without getting a loan
❌ Slow Support – ID verification can take days, and some complaints go unanswered
❌ Mixed Reputation – Several customers call it a scam, while others say it works fine
User Feedback Snapshot
- Positive: “Easy navigation, good interface, fair interest rates, fast transfer.”
- Negative: “Debited without loan approval, too slow, unhelpful customer support.”
Final Verdict – Should You Try NeoCash in 2025?
If you are a Lagos resident with a stable income and are okay with sharing detailed personal and banking information, NeoCash might work for you—especially for larger loans.
However, if you value instant approvals for small amounts, transparent processes, and quick customer service, you may want to look at alternatives like FairMoney or Carbon.
Rating: ⭐ 2.9/5 – Works for some, frustrating for others.
