Opay, Nigeria’s premier fintech app, boasts an extensive network of physical service hubs strategically positioned throughout the country. In addition to its offices in every state, OPay has established dedicated customer service locations designed to efficiently address and resolve customer concerns.
With a staggering user base exceeding 35 million and a network of over 500,000 agents nationwide, OPay stands as one of Nigeria’s largest financial institutions. Recognizing the importance of catering to its vast clientele, the company has strategically positioned customer service centers to ensure prompt and effective assistance.
These service centers offer a range of essential services, including agent registration, POS issuance, and comprehensive customer support, reinforcing OPay’s commitment to meeting diverse customer needs.
How Many States in Nigeria Does Opay Have Physical Customer Service Offices?
Opay has its headquarters in Lagos Nigeria at: Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos, Nigeria.
However, the company maintains physical Customer Service Centers at the following locations;
103 Allen Avenue, Mosesola House, Ikeja.
78B Lagos Road Ikorodu.
4th Avenue A Close, Festac Town, Festac.
Abuja
No 34/36 Okotie Eboh Street Utako District.
Abeokuta, Ogun
Dolly House Opposite Laroy Hotel, Abiola Way
Ibadan, Oyo
Anjola Building Opposite Oando Filling Station, Iyana Cele Bus Stop, Along Sango Road, Mokola.
Osogbo, Osun
Opposite Technical Beside Arowolo Filling Station.
Jos, Plateau
Thilda’s Center, Shop 12 Opposite GIG Logistics Dadin Kowa 3rd Gate.
Kaduna
Asd City Mall Katsina Road By Independent Way.
Kano
Amana Plaza Second Floor beside Shoprite Zoo Road.
How to Contact Opay Customer Care
If you want to contact OPay, you have several options to choose from. You can visit their website and fill out the contact form or send an email to customerservice@opay-inc.com or ng-support@opay-inc.com. You can also call them on +234-1-8888329 or chat with them on WhatsApp using the same number.
Online Channels
You can contact OPay through their website and fill out the contact form or send an email to customerservice@opay-inc.com or n.g-support@opay-inc.com. You can also call them on +234-1-8888329 or chat with them on WhatsApp using the same number.
You can further reach out via any of their verified social media pages.
Instagram:
https://www.instagram.com/opay.ng/
Twitter:
Facebook:
https://www.facebook.com/Nigeria.OPay
https://www.facebook.com/opaymerchants
how many states in Nigeria does opay have physical customer service offices
Opay has physical customer service offices in 8 states in Nigeria including Lagos, Abuja, Plateau, Osogbo, Kano, Kaduna, Oyo and Ogun states.
What services can I get at Opay physical customer service centers?
Some of the services available at Opay’s physical Offices might include payment for POS machines, agent registration, personalised customer care with a physical agent and prompt complaints resolution. Unless you have a really serious problem, most complaints can be handled online by calling the customer care phone number.
How much is opay POS machine?
Opay Pos is free, however new agents are required to make a refundable caution fee of N23,500 before they can be issued one. The caution fee is redeemable anytime the agent wants to return the machine and terminate their partnership with Opay as long as the machine is not damaged during use.
