how many states in Nigeria does Opay have physical customer service offices?

Opay, Nigeria’s leading fintech app maintains a number of physical service locations across Nigeria. Besides Opay offices in every state, OPay also has specialized customer service locations where customers can go to have their complaints resolved.

OPay has over 35 million registered users and more than 500,000 agents in Nigeria. This huge user database makes them one of the biggest banks in Nigeria and therefore a number of customer service centres is necessary to meet customer’s needs.

Some of the services these services centres provide incudes; agent registration, POS issuance, customer support amongst other services.

How Many States in Nigeria Does Opay Have Physical Customer Service Offices?

Opay has its headquarters in Lagos Nigeria at: Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos, Nigeria.

However, the company maintains physical Customer Service Centers at the following locations;

103 Allen Avenue, Mosesola House, Ikeja.

78B Lagos Road Ikorodu.

4th Avenue A Close, Festac Town, Festac.


No 34/36 Okotie Eboh Street Utako District.

Abeokuta, Ogun

Dolly House Opposite Laroy Hotel, Abiola Way

Ibadan, Oyo

Anjola Building Opposite Oando Filling Station, Iyana Cele Bus Stop, Along Sango Road, Mokola.

Osogbo, Osun

Opposite Technical Beside Arowolo Filling Station.

Jos, Plateau

Thilda’s Center, Shop 12 Opposite GIG Logistics Dadin Kowa 3rd Gate.


Asd City Mall Katsina Road By Independent Way.


Amana Plaza Second Floor beside Shoprite Zoo Road.

How to Contact Opay Customer Care

If you want to contact OPay, you have several options to choose from. You can visit their website and fill out the contact form or send an email to or You can also call them on +234-1-8888329 or chat with them on WhatsApp using the same number.

READ ALSO  what are the available customer service channels on Opay

Online Channels

You can contact OPay through their website and fill out the contact form or send an email to or You can also call them on +234-1-8888329 or chat with them on WhatsApp using the same number.

You can further reach out via any of their verified social media pages.




how many states in Nigeria does opay have physical customer service offices

Opay has physical customer service offices in 8 states in Nigeria including Lagos, Abuja, Plateau, Osogbo, Kano, Kaduna, Oyo and Ogun states.

What services can I get at Opay physical customer service centers?

Some of the services available at Opay’s physical Offices might include payment for POS machines, agent registration, personalised customer care with a physical agent and prompt complaints resolution. Unless you have a really serious problem, most complaints can be handled online by calling the customer care phone number.

How much is opay POS machine?

Opay Pos is free, however new agents are required to make a refundable caution fee of N23,500 before they can be issued one. The caution fee is redeemable anytime the agent wants to return the machine and terminate their partnership with Opay as long as the machine is not damaged during use.

Ibrahim Ismail

A passionate and highly skilled individual who has seamlessly blended the worlds of statistics, technology, and finance.

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