Moniepoint Microfinance Bank (MFB) stands as a prominent player in providing financial services to Nigerian businesses. With a commitment to offering top-notch support, Moniepoint serves over 600,000 businesses, processing a staggering 7 trillion Naira monthly. For those seeking contact details and assistance, this comprehensive guide explores various avenues to connect with Moniepoint’s customer care, including phone, WhatsApp, email, and its head office.
1. Phone Number:
For immediate assistance, Moniepoint’s customer care can be reached via phone at +234018889990. This dedicated support line operates 24/7, ensuring convenience for users with inquiries or concerns. Quick and accessible, this avenue provides instant solutions for urgent matters.
2. WhatsApp Number:
In addition to the phone line, Moniepoint extends its customer support through WhatsApp at +234018889990. A simple message to this number connects users with a customer support representative promptly. This platform enhances communication flexibility, catering to users who prefer the convenience of WhatsApp.
Users also have the option to reach out via email by contacting [email protected]. While this method offers the advantage of detailed communication, it’s important to note that responses may take up to 24 hours. Email remains a reliable channel for those who prefer a more formal and documented mode of communication.
4. Head Office:
For those who prefer face-to-face interaction or need to visit Moniepoint in person, the head office is situated at Oyo-Ibadan Road, Idi-Agba, Ilora, Oyo. With additional branches spanning over 30 states across Nigeria, Moniepoint ensures a physical presence for those who seek an in-person resolution.
In conclusion, Moniepoint is unwavering in its commitment to delivering exceptional customer service. Boasting dedicated phone and WhatsApp numbers, an email channel, and physical office addresses, users can trust they have various avenues for seeking assistance. The experienced team of bankers and technologists at Moniepoint assures users that their concerns will be handled with expertise and efficiency.
For any questions or concerns, reaching out to Moniepoint’s customer service is the key to obtaining the assistance you need. With a robust support system in place, Moniepoint ensures that users are always in good hands, reinforcing its dedication to customer satisfaction in the realm of financial services in Nigeria.