Palmpay is one of Nigeria’s largest finance apps with over 25 million active users. For one reason or another, you might need to delete your PalmPay account in other to protect your privacy. Here is a guide on how to do that.
How to Delete Your PalmPay Account
If you no longer want to use your PalmPay account, you can delete it by following these steps:
Before You Delete Your Account
- Make sure your account balance is empty.
- Download a copy of your transaction history.
Two Ways to Delete Your PalmPay Account
1. Delete it yourself
- Go to the PalmPay website and log in to your account.
- Click on the “Settings” icon.
- Click on “Close Your Account.”
- Enter your bank account details and click on “Close Account.”
- Follow the instructions on the screen to complete the deletion process.
2. Ask PalmPay to do it for you
- Contact PalmPay customer support and request that they delete your account for you.
- Provide them with your email address and any other information they may need.
- PalmPay will process your request and delete your account.
How to Delete Your PalmPay Transaction History
PalmPay does not offer a direct option to delete your transaction history. However, you can archive your transaction history by following these steps:
- Open the PalmPay app and log in to your account.
- Tap on the “Activity” tab.
- Swipe left on the transaction you want to archive.
- Tap on “Archive.”
How to Create a New PalmPay Account
If you’ve deleted your PalmPay account and now want to create a new one, you can follow these steps:
- Download the PalmPay app and open it.
- Tap on “Create Account.”
- Enter your phone number and email address.
- Create a password.
- Verify your phone number and email address.
- Complete your profile.
How to Cancel a PalmPay Subscription
You can cancel your PalmPay subscription on any device by following these steps:
- Open the PalmPay app and log in to your account.
- Tap on the “Subscriptions” tab.
- Tap on the subscription you want to cancel.
- Tap on “Cancel Subscription.”
