What are the available customer service channels on Palmpay

PalmPay is a financial service provided by PalmPay Limited, licensed and regulated by the Central Bank of Nigeria (CBN). Deposits are insured by the Nigerian Deposit Insurance Corporation (NDIC). We empower individuals and businesses with payments solutions, high-yield investment opportunities, and easy-to-use tools for financial management. We are a global company with a presence in Nigeria, Ghana, Tanzania, and the United Kingdom. The company offers a wide range of financial services to enable businesses grow including POS, business account, loans, bill payments amongst other services.

With such a massive user base, PalmPay has invested in multiple customer service channels to ensure seamless user experience, some of these channels include:

Online Channels:
Connect with Palmpay effortlessly through their website, where you can complete a contact form or reach out via email at [email protected]. For direct assistance, a phone call to +234 018886888 or a WhatsApp chat using the same number is just a click away.

Physical Offices:
Visit Palmpay’s physical offices across Nigeria, with locations in Lagos, Ikeja, Abia, Enugu, Abeokuta, and Abuja, ensuring accessibility for face-to-face support.

In-App Customer Service:
Navigate to the app’s self-service or live chat features for immediate assistance from a customer service representative.

Mobile Support:
Dial +234 018886888 anytime, as Palmpay’s mobile support is available 24/7. Alternatively, engage with them on WhatsApp at +2349165998936.

Social Media
Stay connected through Palmpay’s verified social media pages:
– Instagram: palmpayapp_ng
– Twitter: palmpay_ng
– Facebook:

Palmpay ensures a global presence with services tailored for Nigeria, Ghana, Tanzania, and the United Kingdom, backed by the regulatory oversight of the Central Bank of Nigeria and deposit insurance from the Nigerian Deposit Insurance Corporation.

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Ibrahim Ismail

A passionate and highly skilled individual who has seamlessly blended the worlds of statistics, technology, and finance.

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