what are the available customer service channels on Opay

Opay is one of Nigeria’s largest digital banks with over 30M registered users. The company offers a wide range of financial services to enable businesses grow including POS, business account, loans, bill payments amongst other services.

With such a massive user base, Opay has invested in multiple customer service channels to ensure seamless user experience, some of these channels include:

Online Channels

You can contact OPay through their website and fill out the contact form or send an email to or You can also call them on +234-1-8888329 or chat with them on WhatsApp using the same number.

Physical Offices

Another way to contact OPay is to visit one of their physical offices in Nigeria. OPay has its headquarters in Lagos, as well as other offices in Ikeja, Abia, Enugu, Abeokuta and Abuja. However, these are not be the only locations where OPay has offices. OPay has offices in 8 states.

In-App Customer Service

Need help? Contact us through the self-service feature or the live chat feature on the app to chat with a customer service representative.


Call us on 0700 888 8328 or 01 8888328(App & Card queries)

0700 888 8329 or 01 8888329(POS Business queries)

Available 24/7

Or Chat with us on Whatsapp – +2349165998936

Social Media

You can also reach us via any of our verified social media pages.




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