What are the available customer service channels on Opay?

Opay stands as a formidable force in Nigeria’s digital banking landscape, boasting an impressive user base exceeding 30 million. This financial powerhouse extends a comprehensive suite of services, propelling business growth through offerings such as Point of Sale (POS) solutions, business accounts, loans, and streamlined bill payment services.

Recognizing the importance of providing unwavering support to its vast user community, Opay has strategically invested in various customer service channels to ensure a seamless and responsive user experience. These channels encompass both online and in-app options, offering users multiple avenues to seek assistance.

For online support, Opay encourages users to engage through its website. Users can conveniently fill out a contact form, send emails to [email protected] or [email protected], call the dedicated hotline at +234-1-8888329, or even initiate a chat on WhatsApp using the same contact number.

In addition to these online options, Opay enhances user accessibility through in-app customer service features. Users can effortlessly navigate the self-service and live chat features within the app, connecting directly with knowledgeable customer service representatives for real-time assistance.

Opay’s commitment to user satisfaction is evident in its robust support infrastructure, aligning with its mission to empower businesses and individuals with cutting-edge financial solutions tailored

With such a massive user base, Opay has invested in multiple customer service channels to ensure seamless user experience, some of these channels include:

Online Channels

You can contact OPay through their website and fill out the contact form or send an email to [email protected] or [email protected]. You can also call them on +234-1-8888329 or chat with them on WhatsApp using the same number.

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In-App Customer Service

Need help? Contact us through the self-service feature or the live chat feature on the app to chat with a customer service representative.


Call us on 0700 888 8328 or 01 8888328(App & Card queries)

0700 888 8329 or 01 8888329(POS Business queries)

Available 24/7

Or Chat with us on Whatsapp – +2349165998936

Social Media

You can also reach us via any of our verified social media pages.




Physical Offices

Another way to contact OPay is to visit one of their physical offices in Nigeria. OPay has its headquarters in Lagos, as well as other offices in Ikeja, Abia, Enugu, Abeokuta and Abuja. However, these are not be the only locations where OPay has offices. OPay has offices in 8 states.

Opay Customer Service Centers

103 Allen Avenue, Mosesola House, Ikeja.

78B Lagos Road Ikorodu.

4th Avenue A Close, Festac Town, Festac.

Opay Office Abuja

No 34/36 Okotie Eboh Street Utako District.

Opay Office Abeokuta, Ogun

Dolly House Opposite Laroy Hotel, Abiola Way

Opay Office Ibadan, Oyo

Anjola Building Opposite Oando Filling Station, Iyana Cele Bus Stop, Along Sango Road, Mokola.

Opay office Osogbo, Osun

Opposite Technical Beside Arowolo Filling Station.

Opay office Jos, Plateau

Thilda’s Center, Shop 12 Opposite GIG Logistics Dadin Kowa 3rd Gate.

Opay office Kaduna

Asd City Mall Katsina Road By Independent Way.

Opay office Kano

Amana Plaza Second Floor beside Shoprite Zoo Road.

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